Welcome to June and National Business Etiquette Week!

As a native Southerner and the grand-daughter of a true Southern Belle and bona fide grande dame (that's here on the right), manners are something I grew up caring about.

And it's something I've written a lot about, too. Here's an excerpt from an article I wrote for AirTrans' in-flight magazine on why good etiquette is good for business:

Manners bring positives that help you get ahead. Consider these key elements of manners:

Empathy > “Being able to put yourself in someone else’s shoes—whether it’s a co-worker, boss, subordinate or client— is the core of etiquette.” – Peggy Post, The Emily Post Institute

Respect > “No matter how much you might disagree with someone’s opinion, you can still give them the respect and dignity they deserve.” – Carol Vecchio, Centerpoint Institute for Life and Career Renewal

Courtesy > “We have all hired someone who was less qualified on paper, simply because they presented so professionally and powerfully.” – Heather Gatley, The Ryder System, Inc.

Gratitude > “People appreciate people who are appreciative.” – Neil Resnick, Avison Young

Sincerity > “People are busy and they see through insincere praise and indirect help.” – Peyton Anderson, serial entrepreneur

Here are some other articles I've penned that can help you--or people you know--tune up their business etiquette this week and every week:


More etiquette and style tips from Bloomberg Businessweek