New quarter, new look

New quarter, new look

It's hard to believe we're at mid-year. In some ways, 2020 has been s-l-o-w. In others, it's been a chaotic mad dash. We're kicking off Q3 with a lot of new things, the first and most obvious of which is our new site design. Huge thanks to our partners at AndiSites...

Top tips from 2019

One last thing before we close out 2019: a quick look back at our most-read posts of the year: Infuse more empathy in your content marketing. Since noting a trend toward empathy in the sessions of Content Marketing World 2019, I've been putting processes in place to...

Best of the Blog, Q319

Our most-read posts of the quarter: Tips for writers and editors: Advice on how to make the revision and editing process kinder and gentler for everyone involved. How to write an authentic apology: Tips plus an example from Janelle Monáe. Brand-building strategy: How...

Best of the Blog: Q219

Our most-read posts of the quarter, served again in case you missed them. Write better faster Writing is processing and processing is necessary work. Good work. But it takes time and it's messy. Here are some fast and effective strategies for going from good to...