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Word study: Deliquescent

Word study: Deliquescent

by Margot Lester | Blogs & Blogging, Writing/How to Write

Word choice is a simple way to bring more energy, clarity and you to your writing. Here's a new-to-me term that got my attention because of the way it sounds. Admittedly, it's unlikely you or I will have cause to deploy this word outside of word-nerd conversations,...
How to produce content with more empathy

How to produce content with more empathy

by Margot Lester | Blogs & Blogging, Content & Content Operations, Writing/How to Write

We know empathy is a powerful force, but few of us know how to produce content that conveys it. I've got you. Check out this round-up of case studies and tips! Mini case study: Email marketing with empathy & kindness Marketing that's pegged to these observances is...
Healthcare Marketing: Time to talk climate

Healthcare Marketing: Time to talk climate

by Margot Lester | Blogs & Blogging, Content & Content Operations, Public Relations/PR practice

Is Your Brand Making the Connection Between Climate and Care? I know we all have a lot on our plates right now. It’s spring conference season. We’re sliding toward mid-year or fiscal year-end. Maybe you’re just distracted by AI. I’m going to scootch some of those...
Why you should refresh existing digital content

Why you should refresh existing digital content

by Margot Lester | Blogs & Blogging, Content & Content Operations

Even though the American economy keeps outrunning a recession, uncertainty is causing a lot of heartburn. Instead of popping an antacid, many decision-makers are clawing back budgets and putting big content initiatives on hold. You get it. But you also know that one...
Plagiarism, research and content marketing

Plagiarism, research and content marketing

by Margot Lester | Blogs & Blogging, Content & Content Operations, Marketing, Advertising & Promotion, Writing/How to Write

I just heard from a client who's struggling to find freelancers who don't plagiarize and who do cite the most recent data. My first response was a typical "are you kidding me?!" But I held my tongue. Look, if you find yourself having to remind writers about this, you...
2 must-read articles for healthcare marketers

2 must-read articles for healthcare marketers

by Margot Lester | Blogs & Blogging, Content & Content Operations

For the last couple years, there's been a lot of chatter in healthcare -- and its marketing and brand journalism groups -- about representation, language and de-centering white people. To quote Lizzo, "it's about damn time". I read two articles this week that cover...
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