by Margot Carmichael Lester | Jun 7, 2022 | What-Not
I do a lot of pro bono work for non-profits. Mostly, it's because supporting organizations doing good work is the right thing to do. And while money is always important, capacity-building is also a valuable commodity. Nine years ago, I delivered my Power of Your Ideas...
by Margot Carmichael Lester | May 17, 2022 | What-Not
Every Election Day, I close The Word Factory so we can participate. This didn't start as a conscious statement about making Election Day a holiday (it should be, and it should be paid). My reasons are because my parents were "political operatives" in our county and...
by Margot Carmichael Lester | Feb 22, 2022 | What-Not
I cut my teeth at the Proconian, the student newspaper at Chapel Hill High School. While reporting there, I was tapped to write a weekly update on campus activities for the local paper, The Chapel Hill News. I was hooked and here I am a zillion years later still...
by Margot Carmichael Lester | Dec 21, 2021 | What-Not
We're ducking out on 2021 at little early. As we raise a cup of kindness, we toast everyone who's read our blog and done business with us during the wild ride they call 2021. And we look forward to connecting with you in 2022. And If you have anything to spare this...
by Margot Carmichael Lester | Nov 23, 2021 | What-Not
This blog wouldn't be what it is without you, its audience. And The Word Factory wouldn't be what it is without our clients and partners. We're thankful for the lot of...
by Margot Carmichael Lester | Oct 26, 2021 | What-Not
My colleague, Pete Andersen, has a real knack for finding joy in even the smallest occurrences. When he shared this one with me, I knew it would be a great post. Et voilà! Here’s Pete on the importance of treating customers like human beings. His point: Watch for...