by Margot Carmichael Lester | Dec 21, 2021 | What-Not
We're ducking out on 2021 at little early. As we raise a cup of kindness, we toast everyone who's read our blog and done business with us during the wild ride they call 2021. And we look forward to connecting with you in 2022. And If you have anything to spare this...
by Margot Carmichael Lester | Nov 23, 2021 | What-Not
This blog wouldn't be what it is without you, its audience. And The Word Factory wouldn't be what it is without our clients and partners. We're thankful for the lot of...
by Margot Carmichael Lester | Oct 26, 2021 | What-Not
My colleague, Pete Andersen, has a real knack for finding joy in even the smallest occurrences. When he shared this one with me, I knew it would be a great post. Et voilà! Here’s Pete on the importance of treating customers like human beings. His point: Watch for...
by Margot Carmichael Lester | Apr 14, 2021 | What-Not
Whether you're an agency owner, a department leader or an individual content creator, enhancing your business financial literacy improves performance, identifies opportunities and risks, and supports better decision-making. Let's assume you understand how to read and...
by Margot Carmichael Lester | Feb 23, 2021 | What-Not
Did you know the healthcare exchange is open for enrollment? For the last four years, Creative Director Marc Borzelleca and I have created visual content to spread the word since the feds had slashed funding for promotion. This year, because there's soooooo much going...
by Margot Carmichael Lester | Jan 19, 2021 | What-Not
Two years ago, I pledged to do more to support, promote, defend and advocate for Black, Indigenous and other people of color. After the horrible events of last summer, I upped my commitment to racial equity and anti-Black and -Indigenous racism. I created The Word...
