How to communicate change

by | Apr 7, 2014 | Best Practice, Process, Training & Workshops, Work Samples from Margot Lester & The Word Factory Team

Last week I was the featured speaker at the Balanced Scorecard Institute's 2014 User Conference. They asked me to talk about how to effectively communicate change, and I centered my talk on a looking at focus, clarity and transparency in a new way. Here's the deck: