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How to use business holiday cards
Some factors to consider when developing your company holiday card.
Investing in anti-racism, part 2
Anti-racism work must include Indigenous people. Here's a resource for you: the University of Alberta's Indigenous Canada MOOC. Learn more.
Investing in anti-racism
White business owners and managers have a responsibility to anti-racism. Investing in training is one way to begin to dismantle white supremacy.
Customer Experience: The power of a simple “thank you”
Sometimes the simplest gestures have the most powerful impact. Check out this example of an excellent and effective thank-you note from a small business.
The value of vocabulary
When it comes to word choice, few people are as adept as Mike "Doc" Emrick. He's best known for calling hockey. But even if you don't follow the icy action, you can appreciate the craft with which Emrick recounts the action. He started in radio and, like the great Vin...
Top 3 Writing Tips from a Nonfiction Editor
Hannah Bennet and I haven't known each other long, but after talking to her for a bit, I knew she had a perspective on writing that we could all benefit from -- whether we're authoring a book, a report or a blog post. Et voilà! In this guest post, Hannah offers...
Seasonal Content: Monsterland
The Word Factory's Margot Lester wrote a behind-the-scenes feature on the making of Hulu's new scary anthology, Monsterland. Read it here.
4 questions to ask before hiring a writing coach
Thinking about getting professional help with your wriitng? Writing Coach Margot Lester suggests asking yourself four questions before beginning your search.
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