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Beyond “oops”: How to come back from a miscue

Beyond “oops”: How to come back from a miscue

by Margot Carmichael Lester | May 4, 2022 | Writing/How to Write

We've all done or said something that offended or hurt another person. It's inevitable that our actions have impact that can run counter to our intention. No matter how careful we are, how our actions and words land with other people is, ultimately, what matters most....

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