by Margot Lester | What-Not
I know I usually share advice on writing and marketing and words -- sometime social justice and climate change. Today, though, I'm departing to talk about what happens if you or someone you love get sick. Not a cold or seasonal allergies, but really sick. Are you...
by Margot Lester | Public Relations/PR practice, Social Media
Updated December 2023 Gaffes are common. Effective and authentic apologies for those miscues are not. But Janelle Monáe recently offered a concise, genuine mea culpa that serves as a good model for any of us. What's good about this apology? It's concise and written in...
