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Promoting Open Enrollment

by Margot Lester | Marketing, Advertising & Promotion

Visual content for cause marketing Design partner Marc Borzelleca and I collaborated to create social media content to help promote the 2019 ACA open enrollment period. Federal funding to market the sign-up opportunity has been slashed, so we're doing our part to get...
How to write an authentic apology

How to write an authentic apology

by Margot Lester | Public Relations/PR practice, Social Media

Updated December 2023 Gaffes are common. Effective and authentic apologies for those miscues are not. But Janelle Monáe recently offered a concise, genuine mea culpa that serves as a good model for any of us. What's good about this apology? It's concise and written in...

Quick tip to amplify content

by Margot Lester | Content & Content Operations, Social Media

We all want to amplify our content marketing and boost audience acquisition. One easy way to do that is to engage SMEs -- internal and external -- when the content is live. It seems so simple, yet many of us aren't taking advantage of this opportunity. How to engage...

Leveraging Big Rock Content: Infographics

by Margot Lester | Content & Content Operations

There's a lot of talk about "big rock" content, those resource- and content-intensive assets that you can "chip away at" to create smaller, atomized content. Most folks include in the list: e-Books & white papers Research reports Long-form articles I want to make...

Corporate social responsibility example: Icon Undies

by Margot Lester | Marketing, Advertising & Promotion, Social Media

Here's a great brand social responsibility example for you. I've been watching body-positive marketing since a presentation by the Dove team a few years ago. It's of interest to me for a lot of reasons, not the least of which is that while I'm as tall as most models,...
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